Simple rules for calm rooms.

Last updated May 28, 2026.

These terms describe the basic rules for using Sleep Space websites, apps, properties, rooms, room controls, access tools, and support services.

Accounts and bookings

• You are responsible for accurate account, booking, contact, and payment information.
• Room dates, pricing, taxes, fees, and any required card authorization are shown during booking or checkout before you confirm a room.
• Identity verification may be required after booking and before check-in for guest safety and smoother arrival.

Guest conduct

• Respect quiet hours, other guests, staff, property rules, and posted safety instructions.
• No smoking, illegal activity, tampering with locks or devices, unsafe behavior, or misuse of room controls.
• Only registered guests and approved visitors may use the room or access credentials.

Damages and charges

You are responsible for damage, missing items, excessive cleaning, smoking fees, unauthorized guests, and charges caused by you or guests you bring. Sleep Space may bill documented costs as allowed by booking terms and applicable law.

Access, QR, and room controls

Access QR codes, PINs, keys, room controls, and app-based credentials are for your assigned stay only. Do not share, copy, resell, or misuse them. Sleep Space may suspend or rotate access for safety, fraud prevention, maintenance, or operational reasons.

Feedback

We genuinely value feedback. By sending feedback, location ideas, support messages, or suggestions, you allow Sleep Space to use them to improve the business, including through internal analytics and AI-assisted recommendations.

Privacy

Our Privacy Policy explains what we collect and how we use it, including account, booking, identity, access, payment, device, support, and feedback information.

Contact

For support or legal questions, email hello@sleepspace.net.